Guy Weston from SOAR will be joining us to talk about the work that they have done on mapping outcomes and making their client journey more transparent and accessible for the outside world through social accounts.
To enable and support local people through partnership working, to improve the quality of life for North Sheffield residents.
North Sheffield is a place that people love to live, to work and to do business. A well regarded, welcoming and friendly place renowned for its schools, housing and public buildings and it’s peoples ingenuity, creativity and flair.
1. To increase access to economic opportunities for people living in North Sheffield.
2. To deliver health, social and lifestyle support services to individuals & families in North Sheffield.
3. To develop, manage and support social/community assets and centres in North Sheffield.
4. To be a highly regarded organisation committed to continuous improvement, a good employer that cares for its employees and the organisations resources.
Why SOAR are doing this
- Evidence SOARs multi-disciplinary approach (& client impact)
- Improve client experience
- Inform service delivery
- Promote knowledge transfer between other VCS providers
How SOAR are doing this
- Annual Social Accounts
- Client Journey Mapping
- Trialling different types of Wellbeing measurement tools, i.e. EQ-5D-5L, NEF Measurement Tool and 5 Ways to Wellbeing
- Academic Service Evaluation
- Development of new Management Information System (mi Clive) to capture;
- Client demographics
- Referral routes (the journey)
- Service interactions
- Improvement in Wellbeing.
Who SOAR are working with?
- Sheffield Hallam University
- Sheffield Futures
- Other VCS providers