Charities are existing in an increasingly digital world, we expect quick informed responses, we don't want to be asked twice when we have already donated or to be ignored when we've committed to something. As small charities these expectations can be a difficult to manage.
Rachel, is going to be talking to us about how you organise your Charity? increasing efficiencies, measuring social impact, Improving communication, increasing income, event management, effective database marketing, trusts and grants reporting, data protection. They worked with Support Dogs to supply them with a system that helped them to communicate more effectively -
"As a small charity we were growing, we needed a joined up system that enabled better communications with each other, our clients and donors. To be able to more effectively record and monitor donations, income from events, different income streams and our mailing and marketing lists. When we started looking we wanted a system that was easy to use, flexible and wasn’t going to necessarily tie us forever with one service provider." – Support Dogs.
In our case study with Endeavour one of the issues that came up was around understanding the implications of trialling new systems - how do you ensure that you will be able to operate as an organisation once you have updated your system? We are really pleased that Andrew will be joining us to talk through his experiences with different charities and organisations and to sign post what you should or shouldn't be looking for. One of his examples is
"I am often told by charity clients that they don’t have the money for ... (insert an IT solution here!) The truth is, simple solutions to make things easier don’t have to cost money – there are some amazing free tools that can save you huge amounts of time. Recently, I visited someone who was struggling with keeping track of what their team was doing – they had been told that they needed to invest thousands of pounds in a complicated system. I showed them Trello , which is both free for what they wanted to do, but powerful. Within 20 minutes they had a free, simple, and easy to use way of keeping track of their team, saving both money and time."